Emergency Roadside Assistance
Mobile assistance across the Baltimore metro area for tires, fuel, jump starts, air faults and breakdowns.
Learn moreMobile roadside, six days a week
Towing and Recovery
When a truck cannot be repaired where it sits, the priority is moving it without adding damage. We size the equipment to the job rather than dragging a loaded unit with whatever is nearest.
Towing and Recovery in Baltimore, MD
Towing a loaded tractor trailer is a different job from towing a car, and getting it wrong causes more damage than the original breakdown. Air systems need to be handled correctly, driveshafts often need to be removed, and the recovery angle on a soft shoulder decides whether the trailer arrives straight. We dispatch equipment sized to the unit and the situation, work with law enforcement when a scene needs clearing, and can take the truck directly into our Baltimore shop so the repair starts immediately rather than after a second handover.
Equipment and capability
We dispatch heavy duty wreckers and flatbed equipment matched to the unit and the recovery conditions, with landoll and lowboy capability available for units that cannot roll. Because towing and repair sit under one roof, a tow into our Baltimore shop turns straight into diagnosis rather than sitting in a yard waiting to be handed over.
Mobile roadside, six days a week
Covering Baltimore City and 29 surrounding communities, out to roughly 30 miles from the shop on Ponca Street.
See the areas we coverWhat towing and recovery covers
The full scope of the work, so there is no ambiguity about what is and is not included when you approve a job.
- Heavy duty towing for tractors, tractor trailer combinations and straight trucks
- Flatbed transport for units that should not be towed on their own axles
- Recovery from soft shoulders, ditches and off road positions
- Load shift and overturned vehicle recovery with the appropriate equipment
- Accident scene clearance in coordination with law enforcement
- Trailer only towing and repositioning
- Equipment and machinery transport within the metro area
- Fuel delivery, diesel and DEF, when running dry is the only problem
- Jump start and battery service at the scene
- Lockout service
- Roadside tire service dispatched alongside the tow where it may avoid the tow entirely
- Direct delivery into our Baltimore shop so repair starts without a second move
When you need this service
If you recognise any of these, it is worth a call before it becomes a roadside call.
Truck is disabled and cannot be repaired safely where it sits
Mechanical failure that makes the unit unsafe to drive
Vehicle has left the roadway or is stuck on a soft shoulder
Accident scene needs clearing
Trailer needs relocating without a tractor available
Driveline or axle damage that rules out towing on its own wheels
Truck is blocking a dock, a lane or a yard and has to move now
Unit needs moving between facilities
How we approach it
The sequence matters as much as the repair. Working through it in this order is what stops you paying for parts the fault never pointed at.
- 1
Assess before dispatching
Dispatch establishes the unit type, whether it is loaded, the position and any damage. That determines whether a wrecker, a rotator or a flatbed is the right equipment.
- 2
Consider a repair first
If a mobile repair would put you back on the road faster and cheaper, we will say so. A tow that was not needed helps nobody.
- 3
Secure the scene
Traffic control and scene safety before hookup, coordinated with law enforcement where the incident requires it.
- 4
Hook up without adding damage
Air system handled correctly, driveshaft removed where required, and the correct lift points used so the tow does not cause a second repair bill.
- 5
Deliver and hand over
Straight into our shop where the repair can begin, or to the facility you nominate, with the paperwork completed for your records or your insurer.
Related services
Faults rarely sit in one system. These are the ones that most often come up alongside this work.
Transmission Repair
Clutch and shift diagnosis through to full overhauls on automated, automatic and manual heavy duty gearboxes.
Learn moreWelding and Fabrication
Frame repair, structural welding and custom fabrication for trucks, trailers and mounted equipment.
Learn moreFurther reading on towing and recovery
Heavy Duty Towing and Recovery Are Not the Same Job
The difference decides what equipment arrives, how long it takes and what it costs. Knowing which one you need makes the phone call much shorter.
Read the articleRoadside and Recovery
Heavy Duty Towing and Recovery Are Not the Same Job
The difference decides what equipment arrives, how long it takes and what it costs. Knowing which one you need makes the phone call much shorter.
3 min read
Book towing and recovery
Send the unit details and the symptom and dispatch will come back to you. If the truck is off the road right now, call instead.
Faster by phone
A form is fine for scheduling. For a truck that is stopped, a call gets a unit moving while you are still describing the problem.
(443) 630-6669- Call out fee and labour rate quoted before we roll
- Work stops and you get a call if the job grows
- Itemised invoice with parts, labour and measurements
Towing and Recovery questions
Drawn from the questions we get asked most about this specific service.
Yes. Tell dispatch the gross weight and what the load is when you call, because that determines the equipment we send. A loaded unit is not a job for undersized equipment.
Towing is moving a disabled vehicle that is still on the roadway and upright. Recovery is getting a vehicle back to a position where it can be towed, which covers ditches, soft shoulders, jackknifes and rollovers. Recovery takes more equipment and more time.
Wherever you want it. Plenty of customers have their own preferred facility or a dealer relationship. If you would rather it came to us, the repair starts sooner because there is no second handover.
Yes, including coordination with law enforcement and the paperwork your insurer will ask for. Give dispatch as much detail as you safely can when you call.
Yes. Trailer only towing and repositioning is routine, whether it is a breakdown or simply a unit that needs relocating between yards.
Very often, yes, and that is what we recommend when the fault sounds repairable. Sending a service truck for a tire, a battery or a regen is far cheaper than a heavy tow.